Customer portal
A live repair tracker your customers actually open
Every work order gets a private link, texted to the customer automatically the first time you send an update and again when the bike is ready. Customers see status, line items, and photos, and can reply with questions, cutting the 'is my bike ready yet?' phone calls.
What you get
The specifics.
No app, no password
The signed link in the text is the whole credential. It opens on any phone in one tap.
Two-way messaging
Answer questions and send photos of what you found. Replies land on the work order, not a personal phone.
Approve the extra work
Send a photo of the worn chainring and get a yes before the wrench turns. No surprise line items at pickup.
Automatic pickup notice
Mark it done and the customer gets the text. The link closes itself once the bike is collected.
Consent handled properly
Built-in opt-in capture with a written script, opt-out handling, and an audit trail. Built to follow TCPA and carrier rules, with the record to show it.
The rest of the app
It doesn't work alone.
Every feature hands off to the next one. That handoff is the whole point.
Work orders
Write a repair ticket in four steps, set a realistic ready date, and track it to pickup.
Learn moreSpecial orders
"We'll get that for you." Tracked from the counter to the hold shelf to pickup, with the deposit on record and a text when it lands.
Learn moreSupplier catalog
Search all your suppliers at once. Stock, cost, and the best price side by side, before you order.
Learn morePurchasing
One buy list for the whole shop, then purchase orders sent straight to the supplier, receiving, and special orders that close the loop.
Learn moreInventory
See on-hand stock everywhere, count it without closing, and print the labels.
Learn morePrinting
Print from an iPad, a phone, or a desktop. The ShopTech print client drives any printer and runs jobs on its own.
Learn moreWeb orders
Pick, pack, and hand over online orders without opening Shopify admin.
Learn moreShopify POS
Smart grid tiles, one product catalog, one customer list, and checkout in the register you already use.
Learn more
Start with one repair.
We're onboarding shops ahead of general release. Tell us about yours and we'll have you writing work orders within the week. 14-day free trial, billed through Shopify.