Work orders
Service work orders, written at the counter
Create service work orders on any device, add labor and parts, set an estimated completion date against the day's real capacity, and follow every job from drop-off to pickup.
What you get
The specifics.
Four steps, no training
Customer, bike, ready date, work. A new tech can write a clean ticket on their first shift.
Capacity-aware ready dates
The date picker shows how many work orders are already booked on each day, so you can pick one that still has room instead of guessing.
Labor and parts on one ticket
Pull parts straight from your Shopify catalog, add labor lines, and the customer sees one running total.
Photos, video, and notes
Document a cracked frame or a worn cassette before you touch it. Internal notes stay internal.
Past due, waiting, today, tomorrow
The open work order list sorts itself so nothing quietly ages out on the rack.
Printed drop-off and pickup receipts
Receipts and item tags so the bike on the stand always matches the ticket in the system. Print from the device you're already holding, or let the print client run them silently in the background.
The rest of the app
It doesn't work alone.
Every feature hands off to the next one. That handoff is the whole point.
Customer portal
The link goes out by text on its own. Customers watch the repair progress and message back. No app, no login.
Learn moreSpecial orders
"We'll get that for you." Tracked from the counter to the hold shelf to pickup, with the deposit on record and a text when it lands.
Learn moreSupplier catalog
Search all your suppliers at once. Stock, cost, and the best price side by side, before you order.
Learn morePurchasing
One buy list for the whole shop, then purchase orders sent straight to the supplier, receiving, and special orders that close the loop.
Learn moreInventory
See on-hand stock everywhere, count it without closing, and print the labels.
Learn morePrinting
Print from an iPad, a phone, or a desktop. The ShopTech print client drives any printer and runs jobs on its own.
Learn moreWeb orders
Pick, pack, and hand over online orders without opening Shopify admin.
Learn moreShopify POS
Smart grid tiles, one product catalog, one customer list, and checkout in the register you already use.
Learn more
Start with one repair.
We're onboarding shops ahead of general release. Tell us about yours and we'll have you writing work orders within the week. 14-day free trial, billed through Shopify.